Sales And A Quick Treatise On The Follow Up
Sales are the life force of any business. Here’s an outline of the key factors in getting them for your business.
Business owners and decision makers are typically very busy people. Remember that timing when contacting the decision maker is oftentimes the one deciding factor between a successful sale and a polite, yet firm rebuff. So considering that, it’s a good idea to try catching a decision maker at the right time multiple times until you’ve caught him/her unawares. But you do not want to become a nuisance to their company, so do so in moderation. Instead, you will want to develop some name recall with your prospective client by finding the right balance between phone calls, emails, faxes and snail mails – four ingredients that make the dish called Remembering Your Company.
Keep Things In Order
Following up must be an organized, strategic activity. There is a wide variety of lead management software available on the market, but you have to remember that not every software program has the same features and/or benefits. But for sure, you would want your lead management software to be portable, if you can call it that. Web based systems allow users to access their leads from any Internet connected computer. Look for software that allows you to manage your documents through the program itself. So in essence, it would be preferable if your lead management software is capable of documenting each contact per email or fax sent out, or even in the case of more formal “snail mails.” The last key element you need in lead management software would be an easy-to-use and reliable scheduling tool.
Follow Up – Must Be Constant and Consistent
Once you have contacted your lead, make sure to let them know when you will follow up again and follow through. Set up a specific time and date for your follow up, and develop that crucial factor of trust by following through. All it takes is doing as you say and saying what you do, and you should earn some significant confidence from prospective clients. And as you keep following up and doing so at the same time, same day, every succeeding week, your lead will learn to expect yet another. Use this to build rapport. You can expect better chances of closing the deal if you visit your prospect regularly and develop that rapport and involvement. Your lead management software will be very valuable in helping you note down the key points of each visit. Other wise, it is very difficult to remember the details of every conversation you may have. Through regular follow up and being front-row center in terms of your prospects’ business machinations, you can close more sales. The more familiar your prospects are with your company and products or services, the more likely they are to choose your company. Using the right lead management software can make the task of following up a breeze.